Ode Foods is committed to protecting the privacy of users of this website (the “Website”) and will do everything in its power to ensure that users’ Personal Data is treated with respect to their fundamental rights and freedoms as well as personal dignity, with particular reference to confidentiality.

We at Ode Foods have thus prepared this Privacy Policy in order to briefly explain to you how we will collect, use, share and secure your Personal Data. It also describes your choices regarding use, access and correction of your Personal Data.

What information do we collect from you?

Ode Foods collects a few personal data. Some are mandatory, due to the technologies behind the Internet, some are necessary for the proper functioning of our website, some are shared voluntary by you when using of our contact details (email or telephone).

This Privacy Policy will also provide you with full information so that you are able to consent to the processing of your Personal Data in an explicit and informed manner, where appropriate.

In general, any information and data which you provide, or which is otherwise gathered by us in the context of the Website, will be used by Ode Foods in compliance with Regulation (EU) 2016/679 (“GDPR”).

This means, in particular that any Personal Data processing carried out by Ode Foods will respect the principles of lawfulness, fairness, transparency, purpose limitation, storage limitation, data minimization, accuracy, integrity and confidentiality.

Data Controller

The Data Controller regarding all Personal Data processing operations carried out through the Website is Ode Foods, with registered offices at 16, Larisa street, GR 40100 Ampelonas – Larisa.

Ode Foods has appointed a coordinator for privacy/Data Protection Officer (DPO). To get in touch with him/her for any information regarding the processing of Personal Data by Ode Foods, including a list of its data processors, please contact: info@odefoods.com.

Data provided voluntarily by the user

As you use the Website and, in particular, as you use our contact information (email and telephone) provided in the Website, Ode Foods only collects and processes information related to you as an individual and which allows you to be identified, either directly or together with additional information (“Personal Data”).

This information is collected by Ode Foods when you choose to provide it and includes your name, first name, email, company, country, telephone and the content of your message in order to identify you, to be able to answer your request, and to ensure the follow-up of your request.

Browsing data

The Website’s operation, as is standard with any websites on the Internet, involves the use of computer systems and software procedures, which collect information about the Website’s users as part of their routine operation, whose transmission is automatic when using Internet communication protocols. Although Ode Foods does not collect this information in order to associate it to specific users, it is still possible that, by their nature and through processing and association with further data held by third parties, such data may permit to identify user, either directly via that information or by using other information collected. As such, this information must also be considered Personal Data.

This information includes several parameters related to your operating system and IT environment, including your IP address, location (country), the domain names of your computer, the URI (Uniform Resource Identifier) addresses of resources you request on the Website, the time of requests made, information about your activities on our Website (for instance, the pages you visit, the goods you view), the method used to submit requests to the server, the dimensions of the file obtained in response to a request, the numerical code indicating the status of the response sent by the server (successful, error, etc.), details on the device (for instance, your computer, tablet or smartphone) which you use to access our Website and so on, by means of cookies and other technologies which allow this tracking. To manage Flash cookies, please refer to our Cookies Policy. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service, as further described below.

Such data shall only be used by Ode Foods for aggregated, statistical purposes about the use of the Website, without associating them to any identifier of the users, to ensure its correct operation and identify any faults and/or abuse of the Website. This data may also be used for the purposes of investigating liabilities in the event of information crimes committed against the Website.

Processing activities

The processing of data shall be made by such procedures, technical and electronic means, which are suitable to protect the confidentiality and security of data and consists of collection, recording, organization, storage, consultation, elaboration, alteration, selection, retrieval, alignment, use, combination, block, communication, dissemination, erasure, and destruction of data, including a combination of two or more of such activities.

Who will be able to access your Personal Data?

Only Ode Foods is recipient of your Personal Information. This information is never transmitted to a third party. Neither Ode Foods nor any of its subcontractors, proceed to the marketing of the personal data of the visitors and users of its Site.

In the framework of its activity and for the purposes specified above, your Personal Data may be shared with the following entities (“Recipients”):

• Duly appointed data processors, providing specific processing or accessory services (e.g. storing data, web hosting, IT services regarding the Website operation, emailing) on our behalf and under our instructions, whose data protection maturity has been checked by us before entering into the required data processing agreement.
• Selected individuals authorized by Ode Foods to process Personal Data needed to carry out activities strictly related to the provision of the services through the Website (e.g. technical maintenance of network equipment and electronic communications networks), who have undertaken an obligation of confidentiality or are subject to an appropriate legal obligation of confidentiality (e.g., employees of Ode Foods)
• Public entities, bodies or authorities, in accordance with the applicable law or binding orders of those entities, bodies or authorities. We may also disclose your Personal Data when we believe in good faith that disclosure is necessary to protect your safety or the safety of others, investigate fraud, or respond to a government request.

DataTransfer

Personal Data are not transferred to other countries of the European Union, or the territory of the European Union.

Security of Personal Data

All Personal Data collected and processed through the Website will be stored and processed so as to minimize the risk of destruction, loss (including accidental loss), unauthorized access / use or incompatible use with the initial purpose of collection.

Retention of Personal Data

Generally, Ode Foods will keep your Personal Data only for as long as strictly necessary, according to the reason for which it was collected: Personal Data processed for Service Provision will be kept by Ode Foods for the period deemed strictly necessary to fulfil such purposes. Information will, however, be kept for longer if we need it to address any claims regarding the services or to protect Ode Foods interests related to potential liability related to the Service Provision. After such periods, all data shall be deleted, except that data we are required by law to keep for a longer period.

What are your rights? How can you exercise them?

As a data subject, you are entitled to exercise the following rights, at any time:

1. Obtain confirmation as to the existence of your Personal Data being processed by Ode Foods, access and obtain copy of such data
2. Update, modify and/or rectify your Personal Data where it may be inaccurate or incomplete
3. Obtain erasure of your Personal Data where you feel that the processing is unnecessary or otherwise unlawful, block data whose processing is unlawful or set limits to the processing
4. Object to the processing of your Personal Data, based on relevant grounds related to your particular situation, which you believe must prevent Ode Foods from processing your Personal Data for a given purpose
5. Object to processing of Personal Data that is made for the purposes of sending advertising material, carrying out direct sales, market researches or for commercial communication
6. Withdraw your consent to processing (for Marketing and Profiling), where your consent serves as the legal basis for processing – this will not affect the lawfulness of processing carried out prior to your withdrawal
7. Request the restriction of the processing of your Personal Data, where you feel that the Personal Data processed is inaccurate, or that the processing is unnecessary or unlawful, as well as where you have objected to the processing
8. Portability – you have the right to obtain a copy of the Personal Data you provided to Ode Foods in a structured, commonly used and machine-readable format, as well as to request the transmission of those Personal Data to another data controller